---
title: "Disconnect Salesforce CRM Integration from AI Email"
slug: "disconnect-salesforce-crm-integration-from-ce"
updated: 2025-08-01T19:24:58Z
published: 2025-08-01T19:24:58Z
canonical: "support.6sense.com/disconnect-salesforce-crm-integration-from-ce"
---

> ## Documentation Index
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# Disconnect Salesforce CRM Integration from AI Email

Before you manually disconnect a Salesforce CRM integration from AI Email (AIE), consider the following.

## Pause running campaigns

Before disconnecting an SFDC integration, we recommend pausing or cancelling any **running** campaigns with SFDC enrollment enabled. This is to ensure that any imported and queued contacts for those campaigns will no longer be reached out to.

To pause or cancel a campaign:

1. In AIE, go to **Campaigns**.
2. Select the relevant campaign.
3. Select **Cancel** or **Pause** on the upper right.

## Disconnect SFDC integration

To disconnect the SFDC Integration:

1. In AIE, go to **Integrations**.
2. Select **Salesforce**. The **Salesforce integration** page opens.
3. Select **Disconnect** from the upper right.

## FAQ

#### Will disconnecting the integration delete my data?

No, disconnecting the integration will not delete your data in either Salesforce or AIE. However, any automated workflows between the two systems will cease to function.

#### Can I reconnect the integration later?

Yes, if there is no other CRM integration connected, you can reconnect the SFDC integration later by following the initial integration setup steps. Ensure you have all necessary credentials and settings handy.

#### Can I enroll contacts from a different CRM (such as HubSpot) that were previously enrolled from SFDC integration?

Yes, if the contact no longer has an ongoing conversation or its campaign has been paused/canceled, they can be re-enrolled into a new campaign.