---
title: "Dispute Your AI Email Agent’s Reply with the 6sense Team"
slug: "dispute-your-ai-email-agents-reply-with-the-ce-team"
tags: ["AI Email"]
updated: 2025-07-18T18:38:45Z
published: 2025-07-18T18:38:45Z
canonical: "support.6sense.com/dispute-your-ai-email-agents-reply-with-the-ce-team"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dispute Your AI Email Agent’s Reply with the 6sense Team

There may be conversations where you feel your AI Email AI email agent did not respond consistently with your configured workflow. If this happens you can:

- Raise disputed responses to the 6sense team
- Locate conversations with disputed responses

## Raise a disputed response

On the conversation’s page, you can see the entire email thread between your AI email agent and the lead.

Within the conversation, scroll to the specific response from the AI email agent that you wish to dispute.

![mceclip0.png](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/10388218662931.png)

At the bottom right of the specific response, select **Dispute**. A pop-up appears, prompting you to input feedback for the dispute.

![mceclip1.png](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/10388219917587.png)

After you’ve submitted your feedback, the **Dispute** button will no longer be available, and will now show **Email Disputed**. The 6sense team will be notified and the feedback provided will be used to improve the AI email agent’s behavior and accuracy in the future.

![mceclip2.png](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/10388371174291.png)

## Locate previously disputed responses

On the **Conversation** page, select **Filters > Disputed**.

![mceclip0.png](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/9984584398611-mceclip0.png)

A virtual email user that sends email on your behalf. Each AI email agent is associated with a single email inbox account on the configured email provider. Formerly called "AI inbox" or "AI Assistant".