---
title: "Set Up a CE AI Email Agent"
slug: "emailprovintgr-set-up-a-ce-ai-email-agent"
description: "Set up AI email agents with 6sense, Gmail, or Outlook 365 for personalized campaigns. Connect your inbox for seamless email management."
tags: ["AI Email", "AI Email Agents", "Email Provider Setup", "Gmail Outlook Integration"]
updated: 2026-01-08T12:34:30Z
published: 2026-01-08T12:34:30Z
canonical: "support.6sense.com/emailprovintgr-set-up-a-ce-ai-email-agent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set Up an AI Email Agent

Setting up your AI email agent (formerly called the “AI assistant” or “AI inbox”) is a required step for enabling AI Email (AIE) campaigns. You can set up multiple AI email agents for different personas and campaigns.

Each AI email agent is associated with a single email inbox account on the configured email provider.

## Prerequisites

- Decide whether to use 6sense, Gmail, or Outlook 365 as the email provider for the email inbox account connected to an AI email agent. The email account sends and receives emails that are managed by the AI email agent.
  - If 6sense, refer to [Set Up a 6sense Email Provider for AIE](https://support.6sense.com/docs/set-up-the-6sense-email-provider-for-ce-beta).
  - If Gmail or Outlook 365:
    - Gmail or Outlook 365 integration. Refer to [Set Up a Gmail or Outlook Email Provider and Accounts for AIE](https://support.6sense.com/docs/set-up-a-gmail-or-outlook-email-provider-and-accounts-for-ce).
    - An email account set up on the email provider. This account connects to your AI email agent for sending and receiving emails. Refer to [Set Up a Gmail or Outlook Email Provider and Accounts for AIE](https://support.6sense.com/docs/set-up-a-gmail-or-outlook-email-provider-and-accounts-for-ce).

## Connect an email account to AIE

To connect an email account to AIE:

1. In AIE, go to AI Email Agents.
2. Select **Create Email Agent** to connect a new email account.
3. Select either 6sense, Google, or Outlook.
  - If not already done, an Administrator can set up the the email provider.
    - For instructions about setting up the 6sense email provider, refer to [Set Up a 6sense Email Provider for AIE](https://support.6sense.com/docs/set-up-the-6sense-email-provider-for-ce-beta).
    - For Google or Outlook, refer to [Set Up a Gmail or Outlook Email Provider and Accounts for AIE](https://support.6sense.com/docs/set-up-a-gmail-or-outlook-email-provider-and-accounts-for-ce).
4. Select the email account to use with the AI email agent.

> [!NOTE]
> When using Outlook 365, if you get the error message “Need admin approval”, refer to the Outlook instructions at [Set Up a Gmail or Outlook Email Provider for AIE](https://support.6sense.com/docs/set-up-a-gmail-or-outlook-email-provider-and-accounts-for-ce).
5. Your new AI email agent displays in the All inboxes list.
6. After your email is connected, you can also [customize the signature](https://support.6sense.com/docs/customize-a-ce-ai-email-agent) that will be appended to all outgoing emails.

## FAQ

#### Will the Email Agent call out specific web visits if used in AI Personalization? Are there guardrails in place to prevent this?

No, the Email Agent will not explicitly reference specific web visits in AI Personalization.

#### Can I have multiple Email Agents associated with one subdomain?

Yes. You can associate multiple Email Agents with the same subdomain in 6sense Email.

A virtual email user that sends email on your behalf. Each AI email agent is associated with a single email inbox account on the configured email provider. Formerly called "AI inbox" or "AI Assistant".