---
title: "Enable the Unsubscribe Link in an AI Email Agent"
slug: "enable-the-unsubscribe-link-in-an-ai-email-agent"
description: "Google mandates one-click unsubscribe for promotional emails. Learn how AI Email simplifies compliance with easy unsubscribe links and buttons."
updated: 2025-10-29T10:51:49Z
published: 2025-10-29T10:51:49Z
canonical: "support.6sense.com/enable-the-unsubscribe-link-in-an-ai-email-agent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable the Unsubscribe Link in an AI Email Agent

In October 2023, [Google](https://support.google.com/mail/answer/81126?hl=en#requirements-5k&zippy=%2Crequirements-for-sending-or-more-message-per-day%2Crequirements-for-sending-or-more-messages-per-day) and [Yahoo](https://senders.yahooinc.com/best-practices/) announced that they will require email senders to start supporting one-click unsubscribe and include a visible unsubscribe link in the message body for all promotional emails. Google made it a specific requirement for any sender who sends more than 5,000 emails per day to Gmail accounts to comply with this rule.

The unsubscribe feature in AI Email (AIE) allows you to easily comply with these requirements at the click of a button. It allows you to introduce one-click unsubscribe to your email recipients and include an unsubscribe link in all emails sent from your AI email agent.

## One-click unsubscribe button

After setup, an **Unsubscribe** button appears in all emails sent from your AI email agent, providing an easy way for recipients to unsubscribe directly from their inbox.

Selecting the **Unsubscribe** button immediately unsubscribes them.

> [!NOTE]
> Note: For 6sense Email Provider, the unsubscribe link is enabled by default and cannot be turned off. However, you can customize the unsubscribe text to match your brand tone and messaging.

## Unsubscribe link

An accompanying unsubscribe link is also appended below your AI email agent’s signature.

Clicking on this link redirects recipients to an Unsubscribe Confirmation page, where they will be able to unsubscribe.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot-2024-03-11-at-12.20.52%E2%80%AFPM-1024x501.png)

> [!NOTE]
> If a recipient unsubscribes through AIE, they will be automatically added to the Do Not Contact list and synced to your Salesforce CRM, if it is set up correctly.

### Enable the unsubscribe link

1. In AIE, go to **Email agents**.
2. Select the relevant agent to open its settings page.
3. Scroll down to the **Signature and unsubscribe** section**.**

![Settings for enabling an unsubscribe link in email campaigns to reduce spam.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-unsubscribe-link-setting.png)
4. Select the **Unsubscribe link** toggle.
5. Edit the unsubscribe text using the editor and choose parts of the email that will contain the unsubscribe link. The unsubscribe link will use AIE’s unsubscribe URL and cannot be changed.
6. Preview how your unsubscribe text will look by selecting **Preview signature**.
7. Select **Save**.

A virtual email user that sends email on your behalf. Each AI email agent is associated with a single email inbox account on the configured email provider. Formerly called "AI inbox" or "AI Assistant".

Customer Relationship Management, an external platform used to manage your relationships and interactions with potential customers and clients.