FAQ: Dynamic HTML5 Ads

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The following FAQs answer some common questions about Dynamic HTML5 Ads. To learn more about how to create these types of ads, read the How-To article here.

Q: What are the best practices for using Dynamic HTML5 Ads?

A: Dynamic Ads are essentially HTML5 ads. So, all the guidelines of HTML5 Ads are applicable to Dynamic Ads. For example, the .zip file size should not exceed 125 MB, and the .zip should contain one index.html file etc.

Q: How should I test my creative?

A: Once the HTML5 Ad is created, open the index.html file in your browser and it will show the Ad as per the defined mapping.

Example:

  1. To check the personalization functionality when the requirement is populating account names dynamically, please follow below steps.

    • Comment >> companyName = res.company.name >> then uncomment >> companyName = “Test Company-name” >> write the company name in “” >> SAVE >> Open the index.html file in a browser. You can see the preview of ads there with the Company Name.

  2. After testing, please uncomment >> companyName = res.company.name and comment >> companyName = “Test Company-name” >> SAVE.

  3. To check the personalization functionality when the requirement is to fetch specific account names based on domains, please follow below steps.

    • Extract the zip file >> Open .js/.html file >> Comment line >> companyDomain = res.company.domain >> Add a line below: companyDomain =”http://verizon.com

If you need further help in testing the creatives, please reach out to [email protected].

Q: What should I expect to see if the creative audit fails?

A: Responses include:

  • “Creative does not display properly”: If you see this response, you should test the HTML5 file and ensure that the Ad is displayed properly.

  • “Creative brand does not match creative landing page”: If you see this response, you should ensure that your creative branding is the same as the landing page brand.

Q: What are the expected response times from the API?

A: The API responds in less than 10 ms, however, the actual response time may vary on account of the delay caused over the network.

Q: Where do I get the API key?

A: Your CSM can provide you the API key.

Q: How is this feature metered?

A: The API calls that return are consumed from the allowance for the Company Identification API for your account.