Filters with Behavior Changes between Old and New Segment Experience

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This page describes the differences between filters in the legacy segment Management experience and the new Segment Management experience.

Filters with behavior changes

Filter Category in New Experience

Filter Name in New Experience

Behavior Change Description

6sense AI

Contact Engagement Grade

Behavior in Old:
If any contact associated with an account has the selected engagement grade, the Account meets the filter criteria.

Behavior in New:
If the contact with the lowest engagement grade associated with an account has the selected engagement grade, the Account meets the filter criteria.

*Contact Engagement Grade (Deprecated) will be shown on segments migrated from old experience using this filter.

6sense AI

6QA Status

Added option to select “Days from Latest 6QA”.

Company

Technology Used

Only shows technologies that are configured in Settings.

Added option to choose “confidence score” of technologies. The default “confidence score” is 70.

CRM & MAP

CRM filters:

Salesforce Account

Salesforce Contact

Salesforce Lead

Salesforce Campaign  Member Status

Salesforce Opportunity

Dynamics Account

Dynamics Contact

Dynamics Lead

Hubspot Account

Hubspot Deal

Days Since Last Sales Activity

MAP filters:

Marketo Contact

Pardot Contact

Hubspot Prospect

Enhancement Summary:
Offers major enhancement in new experience to the ideal result when multiple CRM and MAP filters are used in a segment. In old segment experience, all the segment filters are joint at MID level (6sense company ID). Therefore, when the filters use data from CRM Account, CRM Contact, MAP Contact and CRM Opportunity, you may not be getting result you wished for.

Behavior change explained with example filter set:

Behavior in Old Experience for the example filter set:
“All the accounts that has any Salesforce contact that lives in San Francisco and any Salesforce contact that has title Sr Marketer. They may or may not be the same Salesforce contact.”

Behavior in New Experience for the example filter set:
“All the accounts that have a Salesforce contact that lives in San Francisco and has the title Sr Marketer.”

*There will be a deprecated version of these filters shown on segments migrated from old experience using this filter.

Advertising

Engaged Accounts (6sense Campaigns)

Engaged Accounts (Linkedin Media Campaign)

Engaged Accounts (External Media Campaign)

Enhancement Summary:
Match the definition and logic for Engagement Accounts in the Advertising Dashboard.

Behavior in Old Segment Experience:
“Accounts that have any activities after reached by the ads campaign.”

Behavior in New Segment Experience:
“Accounts that have click-throughs or view-throughs as a result of the ads campaign.”
*There will be a deprecated version of these filters shown on segments migrated from old experience using this filter.

Segments and Lists

Account in Segment

Behavior in Old Segment Experience:
Segments created via filters, CSV uploads, CRM list and report syncs are all available to be selected in this filter

Behavior in New Segment Experience:
Only segments created via filters will be available to be selected. To use external lists created via CSV uploads and CRM list and report syncs, you will need to use the following filters:

  • Uploaded Account List

  • Accounts in Salesforce Report

  • Salesforce Account List

Filter operators with behavior changes

Filter Operator

Impacted Filters
(Filter name in new experience)

Behavior Change Description

Does not Equal

Current Opportunity Status

Current Opportunity Stage

Media Impressions Served (LinkedIn Campaign)

Clicks (LinkedIn Campaign)

Clicks (External Media Campaign)

Media Impressions Served (External Media Campaign)

Clicked Marketing Email

Attended Event

Total Anonymous Activities

Total Known Contacts

Behavior in Old Experience:
Accounts that have any associated CRM Accounts that did not have selected activities.

Behavior in New Experience:
Accounts that none associated CRM Accounts had the selected activities.

* There will be a deprecated version of this operator in impacted filters shown in segments migrated from old ewpxerience.