---
title: "6sense In-Product Help"
slug: "rev-mktg-ovw-in-product-help-experience"
description: "Get AI-assisted Help for 6sense product questions. Access documentation, ask AI, and troubleshoot within the Help panel."
tags: ["6sense Help", "AI Assistance", "Help panel", "in-product help"]
updated: 2026-08-13T19:55:33Z
published: 2026-08-13T19:55:33Z
canonical: "support.6sense.com/rev-mktg-ovw-in-product-help-experience"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# In-Product Help

6sense provides in-product, AI-assisted Help for your product questions. With search and AI chat capabilities, Help makes your interactions with 6sense as smooth and productive as possible.

To access 6sense Help, select the Help icon in the top right navigation bar, next to the search button.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot 2026-07-10 at 9.32.28 AM.png)

The first time you access Help, you see its AI assistant. ![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot 2026-08-13 at 12.52.01 PM.png)

You can ask questions and every time you go back to the Help it will pick up from the previous conversation.

## **AI assistance in Help**

Enter your question at the bottom of the panel and get answers, relevant article links, and actionable prompts. You can read Knowledge Base articles directly within the help panel without navigating away from the 6sense product.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot 2026-07-10 at 10.11.28 AM.png)

To see the page source for the AI-generated answer, hover over the footnote number and select the popup button.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot 2026-07-10 at 10.12.35 AM.png)

## **Search in Help**

To search and access the documentation, select **Home** at the bottom left of the Help panel.

To locate documentation, enter a query at the top, and the panel displays relevant article links from our [6sense Knowledge Base](https://support.6sense.com/).

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/Screenshot 2026-07-10 at 9.51.25 AM.png)

## Troubleshoot Help panel access

If the Help panel does not open when you select the **?** icon, it may be due to security measures at your company.

If so, ask your administrators to enable the domain (allowlist) of the underlying Help technology. Refer to [Guides and Surveys Web SDK - Content Security Policy (CSP)](https://amplitude.com/docs/sdks/guides-and-surveys/sdk#content-security-policy-csp). That Amplitude document suggests a broad `*.amplitude.com` pattern for CSP guidance.

## Data sources and safety

The Help panel leverages data from [6sense Knowledge Base](https://support.6sense.com/) articles to deliver AI-generated answers, search results, and recommended articles. Importantly, we do not train the LLM on customer data or use Personally Identifiable Information (PII) to target users.