---
title: "Sync AI Email Data to HubSpot"
slug: "sync-ai-email-data-to-hubspot"
updated: 2025-10-29T10:47:36Z
published: 2025-10-29T10:47:36Z
canonical: "support.6sense.com/sync-ai-email-data-to-hubspot"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sync AI Email Data to HubSpot

After a contact is enrolled from HubSpot to an AI email (AIE) campaign, AIE sends data back to HubSpot, including:

- Campaign name (sixsense_ce_campaign_name)
- Campaign status (sixsense_ce_campaign_status)
- Campaign creator (sixsense_ce_campaign_creator)
- Campaign URL (sixsense_ce_campaign_url)
- Contact email conversations and status (sixsense_ce_status)
- Contact last synced date (sixsense_ce_last_synced_at)
- Do Not Contact

These custom ***sixsense_ce*** properties are automatically created in HubSpot [upon connection](/v1/docs/integrate-conversational-email-with-hubspot-crm). **Note:** It does not update fields such as **No Longer at Company**.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/1-2.png)

## Sync contact emails, conversation status, and campaign attributes to HubSpot

AIE sends the conversation status to each contact in HubSpot. Whenever the conversation status is updated after an exchange between the AI email agent and the contact, AIE updates the status in HubSpot.

Here’s a list of possible statuses and their descriptions:

| **Status** | **Description** |
| --- | --- |
| Bounced | The lead’s email is not valid |
| Canceled | The conversation with the lead was canceled |
| Enrollment Error | Contact cannot be enrolled into a campaign due to current engagements, DNC list, etc. |
| Import Error | Contact cannot be imported due to incomplete or invalid data |
| In Progress | The conversation is active with the lead |
| Need Human Review | The conversation with the lead has gone into human review and requires action |
| Not Interested | The lead is not interested after engaging with the bot |
| Qualified | The bot has qualified the lead |
| Stopped Responding | The lead responded at least once to the bot, but did not reply to the remaining bot emails |
| Unresponsive | The lead did not respond to the bot’s emails |
| Unsynced | The lead has not been imported into AI Email from your CRM |

To view the contact’s page, select **Actions** > **View all properties**.

![Contact management interface showing options to view properties and activity history.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-hubspot-sync-1.png)

The conversation status and campaign attributes are under **6sense Contact Properties**.

![Overview of AI Email contact properties including campaign details and status information.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-hubspot-sync-2.png)

## Customize displayed contact properties

You can customize the contact properties so that the *sixsense_ce_status* property is displayed on the **Contact** page side panel.

Click on **Actions** dropdown and select **Customize Properties**.

![AI Email showing contact details and options to customize properties in CRM software.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-hubspot-sync-3.png)

Select **Add properties**.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/6-1.png)

Search and select **sixsense_ce_status**. Click on **Save**.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/7-1.png)

Your contact’s **sixsense_ce_status** property should now be displayed on the **Contact** page side panel.

![AI Email contact details showing unresponsive status and lifecycle change to Lead in CRM.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-hubspot-sync-4.png)

## Email syncs

When emails are exchanged (sent or received) between the AI email agent and a contact, they are all synced to HubSpot so that your sales reps can review the context of a conversation quickly and easily.

Access emails at **Contact page > Emails.**

![Overview of email activities with logged email details.](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/aie-hubspot-sync-5.png)