---
title: "Integrate AI Email with HubSpot CRM"
slug: "integrate-conversational-email-with-hubspot-crm"
updated: 2025-09-15T22:25:43Z
published: 2025-09-15T22:25:43Z
canonical: "support.6sense.com/integrate-conversational-email-with-hubspot-crm"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.6sense.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate AI Email with HubSpot CRM

This article explains how to connect AI Email (AIE) to HubSpot CRM.

> [!NOTE]
> You must be an AIE Administrator to integrate AIE with HubSpot CRM.

## Set Up the Integration

1. In AIE, at the top right go to **Settings** > **Integrations**.
2. From the **Integrations** list, select **HubSpot**.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/HubSpot-Integration.jpg)
3. Select **Connect.**

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/2-3.png)

> [!NOTE]
> AIE redirects to the 6sense **Integrations** **Settings** page.
4. Select **HubSpot CRM.**

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/3-3.png)
5. Follow the instructions at [Integrating 6sense with HubSpot MAP/CRM](/v1/docs/integrating-6sense-with-hubspot-mapcrm) to continue setting up HubSpot CRM integration, with the correct permissions.
6. After successfully completing Step 5, go back to the AIE **Integrations** page and confirm that your HubSpot integration is **Connected.**

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/4-3.png)

If you set up the HubSpot CRM integration but the status in AIE is still **Not Connected**, click the **Refresh** **to update** button to update the status.

![](https://cdn.us.document360.io/0e2cd0a2-b3b3-495b-80df-96f8381febea/Images/Documentation/5-2.png)

Customer Relationship Management, an external platform used to manage your relationships and interactions with potential customers and clients.

Marketing Automation Platform, a 3rd-party platform that automates your marketing tasks and workflows, allowing for more efficient marketing campaigns.