At 6sense, we are continuously working towards improving existing features and capabilities on our platform to ensure we’re providing you with the best possible user experience. On May 29th, we’ll be sunsetting our Look-alike segment feature. We understand this may be disappointing to some users. However, after careful consideration and in-depth analysis of feature adoption and performance, we’ve decided to sunset this feature to preserve the quality and accuracy of the user experience.
6sense remains committed to providing you with the best possible tools and features to achieve your revenue goals. Please see the FAQs below. And as always, don’t hesitate to reach out to your CSM!
FAQ
Q: What will be the impact on existing lookalike segments?
A: Those segments will become the static list segments and will continue to work as it is. Unfortunately, it will not be updated in nightly sync. They will be marked as Broken/Deprecated in the application.
To view your lookalike segments, navigate to Segment List > Filter by > Broken/Deprecated.
This allows you to view all the Lookalike segments.
Q: What will happen to the activations on these lookalike segments?
A: All the activations will continue to work as they are with the list of accounts in the segment.
Q: What happens to the child segments?
A: All the child segments will continue to work as they are. No action is required from the user.
Q: What happens if I try to create a new look-alike segment?
A: Users can still create the look-alike segment until May 22nd. The segment will also be converted to static list after sunset and user can continue to use it as any other look-alike segment.
Q: Is there any action required from the user?
A: All the Lookalikes will be converted to a static list from the backend. So, there is no action required from the users. If you would like to view those Lookalikes segments you can view them by filtering using status: Broken/Deprecated.