The Sales Intelligence (SI) Usage reports allow you to visualize and analyze your organization’s usage of 6sense. You can also download some of that data to CSV files for further analysis.
Refer to Usage Metrics for other usage reports.
Your user account must have Primary Administrator or Administrator privileges to access the Usage reports.
The user role only populates in SI usage reporting if the user is registered on the 6sense ABM Platform.
Access the SI Usage reports
To view the SI Usage reports, go to Reports and select Usage. This is categorized as an Administrator report.
The Usage Report contains the top-level Usage, Value, and Model tabs.
The Usage tab has the User Metrics, Product Metrics, APIs & SFF and CRM/MAP Metrics subtabs.
Reports relevant to SI are under User Metrics and Product Metrics tabs.
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User Metrics tab charts for SI
You can select a timeframe for each bar chart report.
SI Logins chart
The SI Logins chart displays the total Sales Intelligence user logins within the selected timeframe. This tracks users who have either tracked events in the form of logins, or page loads from any of the following:
Sales Intelligence
Chrome Extension
CRM & SEP managed packages (such as iFrame and/or Dashboard).
The information displayed is based on the number of users that had access to Sales Intelligence and is estimated based on page views where login is not available. (Note that the information displayed is not the total number of users who are using Sales Intelligence.)
For Sales Intelligence, any interaction on any source (for example, interaction in the iFrame in Salesforce, in the 6sense Dashboards in SalesLoft, and so on) is counted toward this report.
This only represents the users 6sense has identified as having access. The true number of users with access may be larger if users are given access within managed packages but have no tracked events at least once in the selected time period.
Logged in users could include users that are now disabled.
Hover over a bar to view details, including:
Users: The estimated total number of SI users logged in within the selected time period.
Total sessions: The total number of sessions users spent on 6sense.
Average sessions per user: The average number of 6sense sessions per user.
Select a bar to open a popup table with additional details for the selected time period, including:
Total number of users that logged in
And for each user:
User email
User role
User status
Last login date
Number of sessions per user
You can page through the results, use search, and download the table data as a CSV file.
SI Adoption chart
The SI adoption report shows which users are adopting SI by comparing days active, number of interactions, and the type of interactions, where they're using the tool the most, and more.
Hover over any bar in the chart to display details including:
Total interactions: The total times users interacted with the SI product.
Unique accounts interacted with: The number of unique accounts users interacted with in SI.
Unique accounts interacted with (Hot New, Hot): The number of unique Hot New and Hot accounts users interacted with in SI.
Total days active: The total number of days users have been active in the SI product.
Chrome Extension loads: The count of SI Chrome Extension loads.
Select a bar to open a popup table with more details, including:
The totals that are also listed in the hover (see above)
And for each user:
User email
User role
User status
Last interaction
Days active
Accounts interacted with
Accounts interacted with (Hot New, Hot)
Total interactions
Iframe page loads
SI Chrome Extension loads
You can download a CSV of the table listings that also includes the first and last names, however it does not include the totals.
Product Metrics tab charts for SI
The Reports > Usage > Product Metrics tab includes Credit Usage and Alerts reports for SI.
SI Credit Usage chart
The SI Credit Usage chart displays the number of credits used in SI during the selected timeframe.
Hover over any bar in the chart to display details including:
People unlocks: Total people accounts unlocked using credits.
People exports: Total people accounts exported.
AI Writer credits: Credits used by the AI Writer feature.
API credits used: Data credits from the people enrichment API V2.
Credits used (Company, People): Total credits used on both company and people accounts.
Select a bar on the chart to open a popup table with more details, including:
The totals that are also listed in the hover (see above)
And for each user:
User email
User role
User status
Company credits used
AI Writer credits used
People credits used
People unlocks
People exports
Total credits used
You can download a CSV of the table listings (does not include the totals).
SI Alerts chart
The SI Alerts chart shows how many and what alerts were sent and which had user interactions within SI.
Hover over any bar in the chart to display details including:
Users: Total number of users.
Total alerts sent: The total number of alerts sent.
Total alert interactions: The total number of times users interacted with an alert.
Select a bar on the chart to open a popup table with more details, including:
The totals that are also listed in the hover (see above)
And for each user:
User email
User role
User status
Alert channels
Email alerts
Slack alerts
Unique email alert interactions
Unique Slack alert interactions
You can download a CSV of the table listings that also includes the first and last names, however it does not include the totals.
Document changelog
July 8 2026: Updated legacy doc to newest functionality, added new listings for API credits and Chrome Extension loads.