Enable the Unsubscribe Link in an AI Email Agent

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In October 2023, Google and Yahoo announced that they will require email senders to start supporting one-click unsubscribe and include a visible unsubscribe link in the message body for all promotional emails. Google made it a specific requirement for any sender who sends more than 5,000 emails per day to Gmail accounts to comply with this rule.

The unsubscribe feature in AI Email (AIE) allows you to easily comply with these requirements at the click of a button. It allows you to introduce one-click unsubscribe to your email recipients and include an unsubscribe link in all emails sent from your AI email agent.

One-click unsubscribe

After setup, an unsubscribe button will appear in all emails sent from your AI email agent, providing an easy way for recipients to unsubscribe directly from their inbox. Clicking on the button will unsubscribe them right away.

Unsubscribe link

An accompanying unsubscribe link will also be appended below your AI email agent’s signature.

Clicking on this link will redirect recipients to an Unsubscribe Confirmation page, where they will be able to unsubscribe.

If a recipient unsubscribes through AIE, they will be automatically added to the Do Not Contact list and synced to your Salesforce CRM, if it is set up correctly.

Enable the unsubscribe link

  1. In your AI email agent’s settings page, open Signature and unsubscribe link and select the Unsubscribe link toggle.

  2. Edit the unsubscribe text using the editor and choose parts of the email that will contain the unsubscribe link. Note that the unsubscribe link will use AIE’s unsubscribe URL and cannot be changed.

  3. You can also preview how your unsubscribe text will look by selecting Preview signature.

  4. Select Save.