6sense provides in-product, AI-assisted Help for your product questions. With search and AI chat capabilities, Help makes your interactions with 6sense as smooth and productive as possible.
To access 6sense Help, select the Help icon in the top right navigation bar, next to the search button.
Search in Help
To locate documentation, enter a query at the top, and the panel displays relevant article links from our 6sense Knowledge Base.
AI assistance in Help
To get instructions and summaries, select Ask AI at the bottom right of the Help panel.
Enter your question at the bottom of the panel and get answers, relevant article links, and actionable prompts. You can read Knowledge Base articles directly within the help panel without navigating away from the 6sense product.
To see the page source for the AI-generated answer, hover over the footnote number and select the popup button.
Troubleshoot Help panel access
If the Help panel does not open when you select the ? icon, it may be due to security measures at your company.
If so, ask your administrators to enable the domain (allowlist) of the underlying Help technology. Refer to Guides and Surveys Web SDK - Content Security Policy (CSP). That Amplitude document suggests a broad *.amplitude.com pattern for CSP guidance.
Data sources and safety
The Help panel leverages data from Knowledge Base articles to deliver AI-generated answers, search results, and recommended articles. Importantly, we do not train the LLM on customer data or use Personally Identifiable Information (PII) to target users.