After you’ve added dynamic content to an email campaign in AI Email (AIE) preview how the email message will read when it is personalized at an account and contact level.
You can preview emails containing dynamic content before launching your campaign in two areas within the campaign launcher:
Email editor preview
Pre-campaign launch preview
Email editor preview
Click on any given email sequence in the conversation flow to preview how your email messaging will read within the email editor’s Preview panel.
By default, AIE shows the preview of the full email based on the default content (the body text with the default AI blocks).
Click the Preview selection field at the top of the Preview panel.
Select “as a specific contact” and choose a contact from your list of in-app contacts. The Preview panel will highlight how the email messaging changes according to the contacts and the personalization rules in the email. See image below for an example.
Pre-campaign launch preview
After the conversation flow is published and all campaign launcher steps are completed, you can preview all the different email variations another time before launching the campaign.
Previewing is recommended because it’s good to double-check that your different Dynamic Content blocks align with each other when they are pieced together into the full email messaging. This becomes more important the more personalization rules (dynamic content rules) you include in an email.
Go to the “Preview and Launch” section of your campaign launcher, and click Preview and launch.
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The pre-campaign launch preview page opens showing all email touchpoints for the different scenarios in your conversation flow.
Select Preview as selection field at the top of the preview page and choose a contact from your list of in-app contacts.
You can see the email variations that has been automatically personalized according to the dynamic content rules in your email. Dynamic content that has been applied will be highlighted in the email body.
Launch the campaign once you’ve previewed the email variations and are satisfied with how they will read when sent to your contacts.