AI Email Integration with Salesforce Report Types

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AI Email (AIE) supports report types in Salesforce. For more information about the integration see Integrate AI Email with Salesforce.

For more information about custom report types refer to the Salesforce article Create a Custom Report Type in the Legacy Custom Report Type Builder.

Supported report types in Salesforce

The AIE integration with Salesforce supports the following report types:

  • Default Leads Report

  • Default Campaigns and Contacts Report

  • Default Campaigns and Leads Report

  • Default Contacts and Accounts Report

  • Custom Contacts and Opportunities Report

  • Custom Leads and Opportunities Report

AIE does not currently support a report type for Leads with Converted Opportunities.

Create a custom report type in Salesforce

To create a custom report type, follow these steps in Salesforce:

  1. Go to Setup > Report Types.

  2. Select New Custom Report Type.

  3. Select the primary object for your custom report type, either Lead or Contact.

  4. Enter the additional details.

  5. For the child object, select Opportunity, with either relationship criteria.

  6. Select Save.

After creating the new report type, you can use it when creating a new report in Salesforce.