There are many reasons that an Enrichment, Account Creation or Contact Purchase could fail. These errors are displayed at the record level. Follow this link to view possible Workflow level errors.
Navigate to the Audit Log for a Workflow that you’ve run. And Click on the “Errors” Tab.
In this view, you’ll be able to see the Name of the record that had an error, the Record Owner and a description of the Error. You’ll also see the name of the Node that 6sense was processing that resulted in this error. See the table below for a list of the errors you can expect to see.
Description | Additional Details |
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DUPLICATES_DETECTED:You’re creating a duplicate record. | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but Validation Rules/Triggers on your Salesforce identify it as a duplicate record). |
insufficient access rights on object id | Insufficient Access Rights on Object(This error occurs when there are inadequate permissions |
CANNOT_EXECUTE_FLOW_TRIGGER:We can’t save this record because the | CANNOT_EXECUTE_FLOW_TRIGGER (This error message is a general indication that there was a problem with a Flow trigger, which is a part of Salesforce’s automation capabilities. Users are advised to retry their actions, but if the problem persists, they should reach out to their Salesforce administrator for further investigation and resolution). |
Error while doing DB match for account | Failed while running search query. |
Error while running search query on salesforce | Failed to run search query on Salesforce. |
Error while running search query on salesforce | Failed to run a search query on Salesforce. |
cannot reference converted lead | Cannot Reference Converted Lead(This error occurs when you attempt to make changes to a lead that has already |
REQUIRED_FIELD_MISSING:Required fields are missing: [Field name] | Required fields are missing(This error occurs when attempting to create or update a record in Salesforce, |
REQUIRED_FIELD_MISSING : Required fields are missing: [Field name]; | Required fields are missing(This error occurs when attempting to create or update a record in Salesforce, but information in the field [Field name] is missing. These fields are mandatory and must be filled out to successfully save or update the record). |
CANNOT_REPARENT_RECORD:owner is inactive, cannot reparent record:– | We received an error from Salesforce while processing your request. |
FIELD_INTEGRITY_EXCEPTION:There’s a problem with this state, even though it may | This error occurs when you try to update a Picklist field |
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DUPLICATE_VALUE:Maximum number of duplicate updates in one batch (12 allowed). | We received an error from Salesforce while processing your request. |
API limit reached For Org Id:1727 System:salesforce Api Type:SOAP | We received an error from Salesforce while processing your request. |
DUPLICATES_DETECTED:Use one of these records?:– | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
INVALID_FIELD:Number of fields in header is different from the row. header = 13 row = 14:– | We received an error from Salesforce while processing your request. |
DUPLICATES_DETECTED : You’re creating a duplicate record. | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
You don’t have the necessary permissions to change the Lead Source Field. [CONT_VR09] | We received an error from Salesforce while processing your request. |
FIELD_INTEGRITY_EXCEPTION:There’s a problem with this state, | FIELD_INTEGRITY_EXCEPTION(This error occurs when you try to update a Picklist field with a value outside of Picklist). |
CANNOT_EXECUTE_FLOW_TRIGGER:We can’t save this record because | We received an error from Salesforce while processing your request. |
DUPLICATES_DETECTED:You’re creating a duplicate record. Please use the | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but Validation Rules/Triggers on your Salesforce identify it as a duplicate record). |
FIELD_INTEGRITY_EXCEPTION:There’s a problem with this state, even though it may | FIELD_INTEGRITY_EXCEPTION(This error occurs when you try to update a Picklist field with a value outside of Picklist). |
You’re creating a duplicate record. We recommend you use an existing record instead. | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
Required fields are missing: [LastName] | Required fields are missing(This error occurs when attempting to create or update a record in Salesforce, |
FIELD_CUSTOM_VALIDATION_EXCEPTION : You don’t have the necessary permissions | We received an error from Salesforce while processing your request. You don’t have the permissions to change a particular field. Talk to your SFDC admin to change the field level permissions for 6sense. |
DUPLICATES_DETECTED : Use one of these records?; | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
FIELD_CUSTOM_VALIDATION_EXCEPTION:You must have an account attached to a contact:– | We received an error from Salesforce while processing your request. |
DUPLICATES_DETECTED:An account with this domain already exists. Please search | We received an error from Salesforce while processing your request. |
INVALID_FIELD:Failed to deserialize field at col 8. Due to, ‘$5B+’ is not valid for the | We received an error from Salesforce while processing your request. |
You are creating a duplicate record. We recommend you use an existing record instead. | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
You’re creating a duplicate account. We recommend you use an existing record instead. | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
Use one of these records? | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but |
REQUIRED_FIELD_MISSING:Required fields are missing: [Name]:Name — | Required fields are missing(This error occurs when attempting to create or update a record in Salesforce, but information in the field(Name) is missing. These fields are mandatory and must be filled out to successfully save or update the record). |
DUPLICATES_DETECTED:You’re creating a duplicate account. We recommend you | DUPLICATES_DETECTED(This error occurs when 6sense identifies the record as a new record but Validation Rules/Triggers on your Salesforce identify it as a duplicate record). |
DUPLICATES_DETECTED : An account with a similar name already exists. | We received an error from Salesforce while processing your request. |
CompanyId should be a numeric value | We received an error from Salesforce while processing your request. The expected type does not match the type 6sense is trying to Enrich. Make sure you’re using the correct field in your mapping profile. |
FIELD_CUSTOM_VALIDATION_EXCEPTION:CompanyId should be a numeric | We received an error from Salesforce while processing your request. |