Alerts notify Advertising campaign owners when there is an audit failure on creative used as part of the campaign, and guidance on how to fix the issues. Alerts help you resolve issues faster.
You will be notified within 6sense and also through an email alert.
Who will receive the campaign alert email?
The email notification will be received only by the respective campaign creator by default, unless they choose to opt-out by clicking on the ‘Do not send alerts to me‘ checkbox.
Can I add or remove recipients from receiving alert emails for my campaign?
Yes, you can add or remove recipients at the time of campaign setup or in edit mode from Advertising > Campaign setup > Alert recipients.
How can I un-register myself from receiving alerts for a particular campaign?
There are two ways of un-registering from campaign alerts:
Campaign setup: In the Alert recipients section at the bottom of the campaign configuration page, you can remove your email by clicking on the x beside your email.
Alert email: You can select Click here to stop receiving alerts for this campaign, reach the campaign’s configuration page, and unselect your email in the Alert recipients section.
Can I set up email alerts for external recipients?
No, only 6sense registered active users are eligible to receive campaign alerts.
When do I know that my campaign needs immediate attention? When will I receive a campaign alert email?
When the campaigns have run into any issues that impact delivery and performance, 6sense immediately highlights them to you with appropriate suggestions. The campaign issues described below trigger an email to the campaign owner:
Campaign Issues | What does it mean? | How can I fix it? |
|---|---|---|
Creative Audit Failed | Creative assets are examined before they are considered appropriate and eligible for being placed on a publisher ad property. Creatives are validated against certain criteria before being passed and if they fail the audit approval process, the platform will inform you at this stage to take immediate action and fix them. | Refer to FAQ: Fixing Creative Audit Failures |
No Active Ads | If all the ads of an active are deactivated from source, the campaign will not be able to deliver anymore. | Activate ad placements for delivery. |
No Active Accounts | If the segment tied to the campaign, no longer has any active account membership, the campaign may not be able to deliver as there is nothing to target. | Consider changing segment definitions to add more accounts. |
Out Of Budget | If an active campaign has run out of budget before time, the platform will give you the sign. | You may consider re-loading the budget or reviewing the setup. |
Running out of Budget | If a campaign is nearing budget, the platform will proactively inform you with a warning sign. | You may consider reviewing the campaign. |
What does a sample email look like?
