Note: Some of the listed enhancements will be implemented and live in a week’s time.
Featured Releases
AI Inbox Warmup (Beta)
The new Inbox Warmup feature introduces three states for the inbox and a default daily rate limit. This helps users maintain a consistent email sending frequency and prevents activity spikes. Users will be able to customize the daily rate limit for each AI inbox.
AI-Replies
Customers in the Open Beta program using AI replies can now easily filter and find AI-handled responses with just one click, thanks to our new filter
Popular Feature Request
SFDC Workflow Enhancement: This will enable users to set up an automated trigger to cancel a conversation when a sales rep starts talking to a lead.
AI Conversation Update: This will allow users to change the AI conversation status and reply as AI at any stage.
Campaign Settings: This will allow users to update sales rep routing and the campaign end date post-launch.
Integration
Send WebTag code via an email directly from the Platform
Make it easy and seamless for your developers to get the right webtag code and deployment instructions by sending an email directly from the platform. No more copy-paste errors.
Sales Intelligence
Simplifying the Existing Dashboards
We’re simplifying the current Dashboards by reducing the number of columns visible by default
Key insights are now readily available on dashboards, consolidated into a single column or accessible through hover functionality.
Eliminated horizontal scrolling on the landing, while still allowing users to add additional columns.
Upgraded the UI for Account and People Quick Views to an expanded version, providing a comprehensive view of the full details page.
Enhancements to Dashboards Filters and Preferences
Made Dashboards Filters and Preferences more intuitive
The selected filter values are applied across all dashboards
Improved Empty filter experience
Custom Value Mapping For CRM
Customers can now MAP custom values for Industry and Country fields to a corresponding picklist value in their CRM for these fields
Additionally for Employee Range and Revenue Range fields customer can choose to map a different (more rolled up) ranges as per their CRM picklist values
When a user exports a record from SI, 6sense will update the value as per the custom values mapped
Multi-Year Credit
SI Admins of customer orgs on multi year SI contracts can now view summary their past expired credit pools
SI admins can allot credits for future credit pools which would eliminate any downtime for users on the expiry of current pool
Users can view the credit summary (allotted and used credits) for the past expired pools
Workflow Improvements to the Rev AI Company List Enrichment
We are introducing a new option in the Company List enrichment “Company Match Type : All” which will allow users to find additional 6sense identified companies for the uploaded company records basis the matching company name or domain (Eg: Amazon (amazon.com) will match to Amazon – United States, Amazon – UK, Amazon – India, etc).
User will now have two options for the Company Match type:
Country Specific : It will provide a specific result selected from comparing the company name or domain and country uploaded (or by default, the global headquarters). It will have a maximum upload limit of 25,000 company records.
All Matches: All results from comparing the company name or domain that is provided (it will match to multiple records for a given input record). It will have a maximum upload limit of 500 company records.
Direct Dial Type Filter
We are introducing the new Direct Dial Type filter under People Filters which will allow users to filter people profiles basis the availability of the Work or Mobile Phone.
Other Releases
Advertising
Expanding Advertising Influenced Pipeline for ABM-only customers
We’re expanding access to our popular Influenced Pipeline report within Advertising and segment Performance Report. Previously, customers had to purchase our predictive package in order to access the Influenced Pipeline module. With this release, all customers who have a connected and standardized CRM will be able to receive Influenced Pipeline data for advertising.
Value: Helps demonstrate ROI from your 6sense advertising efforts.
Ad Reporting by Account & Country
We’re expanding the available dimensions within our Performance Trend Report with Account & Country
Security & Compliance
In this release, we have continued to enhance security by introducing CAPTCHA verification during the forgot password workflow for our users. This enhancement strengthens our security posture.
In this release, we are releasing an enhancement so that if a product user’s profile information is incomplete in 6sense, they will be prompted to update it on next login. This will help us provide a more personalized experience for all our product users and help with any compliance related activities, all while safeguarding their data.
Bombora Intent Data Integration
We have made updates to the Bombora integration based on our partnership with Bombora. Customers now have an increased topic cap of up to 12 topics (previously 10 topics) that they can configure based on their subscription. Customers will be able to configure these on Bombora page , present within Integrations, Settings.
Segments: Sunsetting Lookalike Segments on May 29th
6sense is sunsetting lookalike segments on May 29th. Existing lookalike segments will be converted to a static list and will still be available for use but will not be updated in the nightly sync after May 29th. All activations and child segments will not be impacted and will continue to work as they are. Users will no longer be able to create new lookalike segments after May 29th. Please refer this KB article for more details.